bookkeepitpro

BookkeepIt | Professional Accounting & Bookkeeping Solutions for SMEs

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PRIVACY POLICY

DUALPRO SOLUTIONS LLC – BOOKKEEPIT (DBA)

UPDATED: AUGUST 14, 2024

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Introduction

Dualpro Solutions LLC, operating under the name BookkeepIt («we» or «BookkeepIt»), is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and protect the information we obtain through our website www.bookkeepitpro.com (the «Site»). By using our Site, you agree to the practices described in this policy. If you do not agree with these terms, we request that you do not use our Site.

1. Information We Collect

Information Provided Voluntarily

Contact Form: If you choose to contact us through the contact form available on our Site, we will ask you to provide personal information such as your name, email address, phone number, and any additional message you wish to send. This information will be used solely to respond to your inquiries and requests for information about our services.

Email and Phone: You may also contact us directly via email or phone, providing personal information such as your name and contact details. This information will be used exclusively for communication purposes related to the services we offer.

Information Collected Automatically

Technical Data: Although we do not actively collect personal information through our Site, our hosting servers may automatically log technical data such as your device’s IP address, browser type, pages visited, and access time. This information is used to enhance the functionality and security of the Site.

2. Use of Information Collected

Responding to Inquiries

We use the information you provide through contact forms, emails, or phone calls to respond to your questions, provide information about our services, and manage your requests efficiently.

Site Improvement

The technical data automatically collected may be used to monitor and analyze Site usage to improve its performance, security, and functionality.

Legal Compliance

We may use and disclose your information if we are required to do so by law or if we believe it is necessary to protect our rights, comply with a judicial process, a court order, or any other legal process served on us.

3. Sharing Information with Third Parties

We Do Not Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is used solely by us for the purposes described in this policy.

Service Providers

In some cases, we may share your information with service providers working on our behalf to facilitate Site operations or assist us in delivering our services. These providers are required to maintain the confidentiality of your information and use it exclusively for the purposes for which it was provided.

4. Information Security

Data Protection

We take reasonable security measures to protect the information you provide us against unauthorized access, alteration, disclosure, or destruction. However, it is important to remember that no method of transmission over the Internet or electronic storage is completely secure.

Protection in Transactions

We ensure that transactions and any handling of sensitive data are conducted under secure and encrypted protocols, minimizing the risks associated with data transmission.

5. Your Rights

Access and Correction

You have the right to access the personal information we have collected and request the correction of any errors in that information. To exercise this right, you may contact us using the contact information provided at the end of this policy.

Deletion of Information

If you wish to have the personal information we have collected about you deleted, you may request it at any time. We will process your request in accordance with applicable laws and our internal policies.

Opt-Out Option

If at any time you wish to stop receiving communications from us, you can opt-out by following the unsubscribe instructions included in our communications or by contacting us directly.

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. If we make material changes, we will notify you by posting a notice on our Site before the change takes effect. We recommend that you review this policy periodically to stay informed about how we protect your information.

7. Use of the Site by Minors

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors under 18. If we discover that we have collected personal information from a minor without parental consent, we will take steps to delete such information from our records.

8. Transfer of Information

Successors and Assigns

In the event that Dualpro Solutions LLC, operating under the name BookkeepIt, is acquired or merged with another company, the information we have collected may be transferred as part of that transaction. We will ensure that the successor is bound to respect this Privacy Policy.

9. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the state of Florida, without regard to its conflict of laws principles. Any dispute related to this policy will be resolved in the courts located in Miami-Dade County, Florida.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, you can contact us through the following means:

Email: support@bookkeepitpro.com
Phone: +1 (305) 360-5679
Customer Service Hours: Monday to Friday, from 9:00 am to 12:00 pm and from 2:00 pm to 6:00 pm, Eastern Time.